It is the sole discretion of QPro Concrete Sleepers to accept returns on stock. Should the returned product not be of first quality as originally purchased then the refund/credit amount will be in line with seconds pricing.We consider the below key points when processing returns:
- Purchase must be from QPro at our Brendale facility.
- All returns incur a 20% restocking fee.
- Returns/claims must be made within 14 days of the original purchase date.
- Seconds or clearance stock will not be eligible for return/refund